Choosing FabricAI as the AI provider
Choosing your AI partner is an important step in the process. Not all AI is the same or provides similar results. You need to have a good understanding of how things work and what the differences are between solutions and AI models so that the data truly provides value. In addition, it’s crucial to have mutual understanding and trust that the provider has the right solution for you.
Almost all automation solutions on the market focus on automating data entry (account numbers, dimensions, VAT code, etc.). FabricAI’s Progressive Automation takes automation further and its purpose is to reduce the number of invoices for the accountant to process, and not just to prefill information on purchase invoices
“It takes both time, resources, and a great deal of knowledge to build a good and functioning AI model. In addition, the integration between the systems needs to be seamless.”
After contemplating their options and evaluating different providers Tripletex chose FabricAI as their partner for purchase invoice processing automation.
In comparison to different AI providers, FabricAI was the one with the most advanced AI models tailored for purchase invoice processing and a visionary outlook on developing it even further.
“When contemplating the providers we learned that Finland has come further than Norway regarding technological advancements in the public sector and the accounting software market. It was a natural choice to pick a provider from the most advanced market. ”
“FabricAI is an entrepreneurial, young, forward-leaning company that pushes forward to create change. Their drive truly impressed us.”
FabricAI has been building purchase invoice automation solutions for some years now and knows what works and what does not. Having been through the challenges and pain points already FabricAI was able to make sure that major obstacles were avoided.
Building a solution like this is not always easy
What’s still important to remember is that building a custom AI solution doesn’t happen overnight – it requires time and effort from both parties. Our teams worked seamlessly together but there still were some bumps in the road. With customized solutions, there doesn’t exist a ready-made template that is just copy-pasted into the customers’ software. Building it requires getting to understand the customer’s software and having in-depth planning with their developers and product managers.
“One of the tricky parts was making the customer interface in a way that Tripletex customers will love to use and understand it. Artificial knowledge like this was completely new to us, so determining what should be communicated to our customers during the process has been challenging. We always want to keep them informed but we don’t want to scare them away while the end product is not ready yet.”
Tripletex found the implementation process as something that definitely requires work from both teams but is worthwhile.
From an idea to a ready solution in just 8 months
Creating the solution from scratch in just 8 months took a lot of discussions, overcoming obstacles, and sharing experiences between Tripletex and FabricAI. Together during this time period, we went through the following process:
- Concept creation
- Knowledge sharing and brainstorming
- Analyzing key market learnings
- Creating go-to-market strategy
- Development execution and iteration
- Product launch!
The teams had weekly meetings, in-person workshops in Norway, and additional calls whenever Tripletex felt like they wanted additional support in the process. Even though digital meetings are great and enable an immediate way to stay in touch, we found meeting up in-person highly valuable.
“I think the collaboration has been really good and it has always been easy letting the other party know if there is something we need or is holding us back or taking longer than anticipated. We’re always there for each other.”
Now that the solution is published Tripletex can provide more efficient invoice processing for over 80 000 customers in Norway.